On January 21, 2020, Lake County Board Member and Round Lake Beach Mayor Richard Hill sat down to discuss Lake County Government. This excerpt deals with the new service being offered by Lake County called 211. 211 is a service residents can use to obtain help for just about any issue they can imagine. From getting help with an abusive relationship, to finding shelter, to helping with unpaid utility bills. 211 works similar to 911, in that you dial 211 on your phone to get connected with professional help. Do not use 211 for pressing emergencies, still use 911 for that.